Shipping & Returns
🚚 BOHONITO: SHIPPING INFORMATION
1. SHIPPING COSTS
• Shipping fees are calculated at checkout based on your delivery address. This ensures you receive the most accurate and up-to-date rate for your specific location. Once you enter your details in the payment gateway, the final shipping cost will be automatically displayed before you complete your purchase.
Note: Local customs duties and taxes are the responsibility of the customer.
2. ESTIMATED DELIVERY TIMES
- Spain & Portugal: 1-2 business days.
- Spain (Balearics, Canaries, Ceuta & Melilla): 2-3 business days.
- Europe: 5-8 business days.
- International: 7-9 business days.
3. IMPORTANT NOTES
BOHONITO is not responsible for delays caused by customs clearance or peak seasons.
📦 BOHONITO: RETURNS & EXCHANGES
1. ITEMS EXEMPT FROM RETURNS
The right of withdrawal does not apply to personalized products (bespoke pieces, engravings, or unique designs). Once an order has entered manufacturing, cancellations are not accepted.
2. DEFECTIVE PRODUCTS OR PERSONALIZATION ERRORS
The only exception is a manufacturing error on our part. Contact us within 48 hours at bohonito@gmail.com with photos.
3. NON-PERSONALIZED PRODUCTS
You have 14 calendar days to return the item (unused and in original packaging).
- Return shipping costs are the responsibility of the customer.
- Returns are not accepted on Outlet products or discounts > 50%.
4. RETURN ADDRESS
Iván Aguado Poveda (BOHONITO)
C/ Porvenir, 18, 03600, Elda (Alicante), Spain
Contact phone: +34 629 592 078
👠 BOHONITO: SIZE EXCHANGES (SHOES)
The first size exchange is free (within the EU). Request it via email within 15 days of purchase. The item must be in its original condition and packaging.